To work on your business as opposed to in your business is the difference between being the employee vs the employer. Without a plan on how you will be the employer, chances are you will continue to do everything in your business and not build a business.
How do you move from being the employee to the employer in your business?
Most entrepreneurs that jump ship from large corporates view processes as red tape, something that stifled their growth and creativity. They vow to let their teams be “more creative in how we do business”, mostly so they can avoid turning into the managers they have left behind.
Those without corporate experience rely on good teamwork, and later catch on to the need for systemizing the business.
A business needs processes to support the business model and facilitate growth. How you monitor the use and improvement of the processes is what stifles growth and innovation.
Use processes to manage productivity and quality.
Here’s how to implement processes in your business
- Take note of the various roles in your business that keep the business going – e.g. administrator, sales and marketing;
- List the responsibilities of each role;.
- List the tasks for each role.
Assuming you don’t have a team, taking note of the roles, responsibilities and tasks will assist you to determine which roles you need to recruit, outsource or use an app.
It will affect your training plan and your decision to buy or build the software you need to support the processes. Most of all, it will affect the quality of the product or service you provide your customers.
Use processes to reduce the time you spend working as an employee so you can work on the strategies to improve the sustainability of the business.
Processes should not only delegate tasks, they should give your team enough authority to get the work done effectively, take initiative and propose innovative solutions to improve, and to keep the operation moving in your absence.
Here’s an article on formulating a training strategy if you are stuck on how to effectively train your team.